FAQ

How do I order a custom rug?

Use the contact form with your sizes, material preference and a reference image. We'll confirm feasibility and price.

What is the usual lead time?

Typically 2–6 weeks depending on complexity and material availability.

Do you ship internationally?

Yes. We ship EU-wide and worldwide with tracked delivery.

My question isn't on this list — what should I do?

You may contact us through our Contact page, or alternatively reach out via Facebook or LINE.